Terms & Conditions

Booking & Treatment Information

Deposits & Cancellations

A £50 non-refundable deposit is required to secure your appointment. This is deducted from the cost of your treatment on the day.

If you need to reschedule: let Amy know more than 48 hours before your appointment and the deposit will be transferred to a new date.

If you cancel within 48 hours of your appointment: the deposit is lost in full. A new deposit will be required to rebook.

To reschedule, please DM @the_microneedling_facialist on Instagram as soon as possible, or email amy.halls.facialist@gmail.com.

Contraindications

Microneedling is not suitable for everyone. Please read through the list below before booking. If any of the following apply to you, please let Amy know at the consultation stage — in some cases she may be able to work around it, and in others treatment may need to be postponed.

Treatment cannot go ahead if you currently have:

• Active acne breakouts, skin infections, or open wounds in the treatment area
• An active cold sore or herpes simplex in or around the treatment area
• Active eczema or psoriasis in the treatment area

Treatment cannot go ahead if you:

• Are pregnant or breastfeeding
• Are taking blood thinners or anticoagulant medication
• Are currently using isotretinoin (Roaccutane), or have done so within the last 6 months
• Have a history of keloid scarring
• Have a blood clotting disorder
• Have had radiation therapy to the treatment area

If you're unsure whether something applies to you, please get in touch before booking.

Before Your Treatment

Please complete your consultation form ahead of your appointment. To get the most from your session, follow these steps in the days leading up to your treatment:

• Avoid retinoids, vitamin C, and other active skincare ingredients for at least 48 hours beforehand
• Avoid prolonged sun exposure and sunbeds for 72 hours before your appointment
• Arrive with clean skin — no makeup, SPF, or heavy moisturiser on the day
• Stay well hydrated in the days before your treatment
• Please let Amy know if you've had any recent skin treatments (peels, laser, etc.) so the timing can be confirmed

Aftercare

It's important to keep your skin well hydrated after your SkinPen treatment. Microneedling causes a temporary increase in water loss, so protecting and supporting your skin barrier during recovery makes a real difference to your results.

• Do not use any products on your skin for the first 24 hours, including your regular cleanser. If needed, rinse gently with cool water. Applying products not proven safe for use with microneedling can cause unexpected irritation.
• RESCUE Calming Complex will be provided and can be used as liberally as needed to help soothe and settle the skin. RESCUE was specifically formulated for post-microneedling recovery.
• Avoid direct sun exposure on the day of your treatment — you'll be leaving without SPF on, so plan accordingly. You can return to sunscreen use after 24 hours. Keep sun exposure minimal for the full 72 hours post-treatment.
• Avoid strenuous exercise and excessive sweating for 72 hours. Increased blood flow and perspiration can cause discomfort and irritation to skin that's in recovery.
• Avoid active skincare ingredients — retinoids, vitamin C, exfoliating acids — for the first week after treatment to reduce the risk of irritation.
• Get in touch with any questions. Amy is always happy to hear from you post-treatment if you're not sure about something or want to check in on how your skin is doing.

Results & Expectations

Microneedling works by stimulating your skin's natural repair response — results build gradually as collagen production increases over the weeks following treatment.

Individual results vary depending on skin type, lifestyle, the concern being treated, and the number of sessions completed. No specific outcome can be guaranteed.

Microneedling often works best as a series of treatments rather than a one-off session. This is especially relevant for concerns such as acne scarring, uneven texture, and enlarged pores, where deeper or longer-standing changes to the skin benefit from repeated stimulation over time. Amy will always discuss what's realistic for your skin at consultation.